Corporate Services
Employee Assistance Programs
Our Approach
As an organisation, when you offer an employee assistance program to your employees and their families, you:
- give them a way to resolve emotional and behavioral problems without jeopardizing their jobs.
- give support to employees who are facing bereavement, family breakup, substance abuse, and other personal concerns.
- put employees’ problems in the hands of professionals experienced in problem assessment and resolution, psychotherapy, and crisis intervention.
- leave a strong impact on employees’ perceptions of your total benefits package.
Across the nation, EAPs successfully help employees resolve personal problems. They decrease costly mistakes, accidents, and absenteeism in the workplace. And, because they deal with psychological contributors to disease, they reduce the cost of medical claims.
Many companies know this – that’s why they continue to support EAPs year after year. An EAP saves them time and money and provides solutions for real-life issues. Most importantly, your investment in an EAP comes back in loyalty, productivity, and community good will as well as employee morale.
Our employee assistance and management consultation services include:
- Clinical services for employees and family members, including short-term counseling, evaluation, referral and follow-up
- Expert opinion on how to manage difficult employees readily available to supervisors and managers
- Consultation on the human aspects of corporate change
- Mental health and substance abuse benefits plan design
- Critical incident interventions
- Consultation on policies and procedures
- Conflict resolution within work groups
- Management consultation for work group improvement
- Executive counseling
- Elder care resources
In addition to these standard services, TLC develops special programs to fit the needs of client organizations. They include stress management, assertiveness, communication skills, bereavement counseling, and much more.
Do EAPs help?
Employee assistance programs promote healthier and more productive workers. The EAPs drastically reduce the amount of time a worker spends on issues that affect other areas of their life. This allows the employee to reduce stress, illness and time off work.
Confidentiality and Integrity
EAP counsellors work under strict confidentiality. They may not reveal an employee’s concerns or problems to the employee’ s supervisor/manager, or anyone else outside of the EAP. Even the fact that an employee has contacted an EAP counselor is confidential.