Corporate Services
First Aid for Mental Health
Prevention is better than cure
Providing mental health first aid when a worker is showing the early signs and symptoms of a mental health problem is important, as it can assist the person to return to their usual performance quickly. Failing to provide mental health first aid can lead to the problem worsening or a crisis emerging.
Symptoms can affect performance, for example, due to problems with concentration, memory, decision-making and motivation. While some people with mental health problems manage their symptoms without impact on their work performance, others may require short-term or ongoing workplace support.
How can you help?
Each person’s situation and needs are unique. It is important to respect the person’s autonomy while considering the extent to which they are able to make decisions for themselves, and whether they are at risk of harming themselves or others. Equally, you should respect the person’s privacy and confidentiality unless you are concerned that the person is at risk of harming themselves or others.

Training Content
We will train you to listen, reassure, and respond, even in a crisis – and potentially avert a crisis from happening. You can do this by recognising warning signs, and developing the skills and confidence to approach and support someone experiencing mental ill-health.

